Frequently Asked Questions
Everything you need to know about your Layers experience.
What kind of warranty comes with my Layers device?
Every electronic device purchased from Layers comes with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your tech delivered within 24-48 hours.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned in its original packaging with all accessories included to be eligible for a full refund or store credit.
Do you offer international shipping?
Yes, Layers ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
Are your products compatible with universal voltage?
Most of our electronics are designed for 110V-240V compatibility. However, we recommend checking the specific product specifications page before purchase to ensure it meets your local power standards.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Affirm.